SHIPPING & RETURNS

At Lumora, customer satisfaction is at the heart of everything we do.

We carefully process each order to ensure secure packaging and timely delivery. Once your order has been dispatched, you will receive tracking information to monitor your shipment.

If for any reason you are not fully satisfied, we offer a straightforward return policy within the specified return period. Products must be unused and in their original packaging.

Our support team is always available to assist you with any concerns regarding your order.

Your trust matters to us — and we are committed to providing a seamless shopping experience.