FAQ

Frequently Asked Questions

How long does shipping take?
Shipping times vary depending on your location. Estimated delivery times will be displayed during checkout.

Can I return a product?
Yes. We accept returns within the specified return period, provided the item is unused and in its original packaging.

Are Lumora products suitable for sensitive skin?
Our formulas are developed with gentle, high-quality ingredients. However, we recommend reviewing product details before use.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information.